Front Desk Administration → Insurance Verification & Billing

Introduction to Dental Billing & Insurance: Part 1 (PM0004)

Are you and your team well-versed in best practices to maximize collections? When dental practice staff is trained in optimal billing and insurance procedures, the clinic can garner more income each month to maintain a healthy cash flow. In this dental office course, discover strategies for increasing patient fee collections and discussing billing with patients. Learn basic insurance terminology and an understanding of the most common types of insurance plans. Acquire knowledge and implement practices that will help ensure that insurance claims are completed accurately, submitted promptly, and regularly monitored to promote timely payments.

Benefits to your organization:
- Increased monthly collections
- Improved efficiency
- Maintenance of a steady revenue stream

Who should enroll in this course:
- Front office staff
- Treatment coordinators
- Practice managers
- Benefits to course participants:

Learn strategies that help you to optimize your clinic’s billing and insurance practices
- Recognize common insurance claim errors so that you can avoid them
- Develop indispensable skills that help maintain dental office cash flow
- Acquire in-demand, transferable skills in handling healthcare practice billing and insurance

On successful completion of this course, you should be able to:
- Identify strategies to promote a maximal revenue stream
- Define key insurance-related terms
- Discuss insurance with patients appropriately
- Describe the billing and insurance workflow
- Identify ways to reduce billing challenges
- Describe the main types of insurance plans and how they work

Release Date: 01/27/2020 CE Units: 0.5

  • Course Activity
  • Introduction to Dental Billing & Insurance: Part 1
  • Quiz
  • Key-Take-Aways
  • Summary
  • Introduction to Dental Billing & Insurance: Part 1 Quiz
  • Course Feedback Survey
  • Additional Resources
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 3 years